Frequently Asked Questions

1. Why is it so cheaper?
Yes. Daily supplementation helps compensate for age-related nutrient decline.
2. Can I take this daily?
Yes. Daily supplementation helps compensate for age-related nutrient decline.
3. Is this safe?
Yes. Our products are dietary supplements (not medications), formulated for safe daily use.
4. How long is shipping?
2-4 days within the United States
5. Do you ship to Japan/Singapore/USA?
Yes. We ship to the United States, Japan and Southeast Asia.
6. Can I only buy 1 bottle?
Yes.
7. What is the refund policy?
Yes.
8. Who ensures supplement safety?
Manufacturers/distributors are responsible for safety and labeling under U.S. FDA regulations.
9. Do supplements expire?
Yes. Expiration dates indicate potency, not safety—follow them for best results.
10. What's in food supplements?
Mostly vitamins and minerals—essential nutrients the body can't produce enough of alone.
11. Why use supplements?
  • Fill dietary gaps (low fruit/veg/fish intake)
  • Support life-stage needs (aging, pregnancy, fitness)
  • Promote specific wellness (joints, sleep, immunity)
12. Vitamins vs. minerals?
Vitamins: Organic (from plants/animals)
Minerals: Inorganic (from earth/salts)
13. Why is vitamin E added?
As a natural preservative (listed as "tocopherol-rich extracts"). Amounts are too small for nutritional benefit.
14. Supplement vs. herbal medicine?
Supplements: General wellness support
Herbal medicine: Disease treatment/prevention claims
15. Are your unbranded products safe?
Yes. They are produced in the same certified factories that supply major global brands. All batches are lab-tested independently.
16. Why are branded products cheaper here?
We source directly from authorized factories. No distributors, no retailer markup. You only pay +10% service fee.
17. Can I choose between branded and non-branded?
Yes. Watrem offers you the power to choose. Trust the brand, or trust the process — both come from the same standards.